1. Who we are

This website is operated by Veritas VA Ltd, a private limited company registered in England and Wales under company number 16466665. Our registered office is 7 Allenby Road, Catterick Garrison, England, DL9 3SA.

You can contact us at dionne@veritasva.co.uk.

2. About this website

This website provides information about Veritas VA Ltd and our virtual assistant, administrative, inbox and diary management, LinkedIn, social media, CRM/ATS, recruitment resourcing, presentation and related business support services. The website is used for information, lead generation and enquiry purposes.

The website is not intended to operate as an e-commerce checkout. Any service engagement, retainer, package, bespoke support arrangement or project should be confirmed separately in writing, such as by proposal, statement of work, order form, email confirmation or client agreement.

3. Acceptance of these terms

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, you should stop using the website.

4. Use of the website

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the website. You must not:

• use the website in a way that breaches any applicable local, national or international law or regulation;
• attempt to gain unauthorised access to the website, server, hosting environment, forms, systems or data;
• upload, submit or transmit viruses, malware, spam, malicious code or unlawful content;
• scrape, copy, harvest or misuse website content, contact details or data;
• submit false, misleading, abusive or inappropriate information through any form.

We may suspend, restrict or block access to the website where we reasonably believe these terms have been breached or where access presents a security or operational risk.

5. Enquiries, discovery calls and service information

Submitting an enquiry, requesting a discovery call or contacting us through the website does not create a client relationship or oblige either party to proceed. We may choose whether to respond to an enquiry or provide a proposal.

Any information about packages, pricing, availability, timings or services on the website is provided for general guidance only and may change. Bespoke support, scope, deliverables, fees and timelines should be confirmed separately in writing before work begins.

6. No professional advice

The website content is provided for general information only. It should not be treated as legal, financial, tax, HR, recruitment, business or professional advice. You should obtain professional advice where needed before relying on any information or taking action.

7. Intellectual property

Unless otherwise stated, the content on this website, including text, graphics, logos, layout, icons, imagery, downloads and branding, is owned by or licensed to Veritas VA Ltd and is protected by intellectual property laws.

You may view, download or print website pages for your own personal or internal business use. You must not reproduce, distribute, adapt, copy, commercially exploit or republish website content without our prior written permission, except as permitted by law.

8. User-submitted content and attachments

If you submit information, messages, files or attachments through the website, you are responsible for ensuring that you have the right to share them with us and that they are accurate, lawful and appropriate. You must not submit confidential, sensitive or third-party personal data unless it is necessary for your enquiry and you are authorised to provide it.

We may delete or disregard submissions that we reasonably consider unlawful, abusive, spam, malicious, irrelevant or inappropriate.

9. External links and third-party services

The website may include links to third-party websites or use third-party services such as analytics, forms, anti-spam tools, scheduling tools, social media platforms, maps or embedded content. We are not responsible for third-party websites, services, availability, content, policies or practices. You should review the relevant third-party terms and privacy notices before using them.

10. Privacy and cookies

We process personal data in accordance with our Privacy Policy. The website also uses cookies and similar technologies as explained in our Cookie Policy. Non-essential cookies should only be set where you have given consent through the cookie banner or preference tool.

11. Accessibility

We aim to make the website accessible and user-friendly. If you experience difficulty accessing any part of the website, please contact us and we will do our best to assist or provide information in another reasonable format.

12. Website availability and security

We take reasonable steps to keep the website available and secure, but we do not guarantee that the website will always be uninterrupted, error-free, secure or free from viruses or harmful material. You are responsible for using appropriate security measures on your own devices and systems.

We may update, suspend, withdraw or change all or part of the website at any time, including for maintenance, security, legal or business reasons.

13. Accuracy of website content

We try to keep the website content accurate and up to date, but we do not guarantee that all content will always be complete, accurate, current or suitable for your particular needs. Website content may be changed without notice.

14. Limitation of liability

To the fullest extent permitted by law, we exclude liability for loss or damage arising from your use of, or inability to use, the website or your reliance on website content. This includes indirect or consequential loss, loss of profits, loss of business, loss of opportunity, loss of goodwill, loss of data, and business interruption.

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under the laws of England and Wales.

15. Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will be published on this page with the updated date. Your continued use of the website after changes are published means you accept the updated terms.

16. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or relating to these Terms and Conditions or your use of the website, subject to any mandatory rights that apply by law.

17. Contact us

If you have any questions about these Terms and Conditions, please contact:
Veritas VA Ltd
Registered office: 7 Allenby Road, Catterick Garrison, England, DL9 3SA
Company number: 16466665
Email: dionne@veritasva.co.uk